1Voice
Phone plans priced in the open, seat by seat
- Industry
- Cloud telephony, VoIP
- Year
- 2024 — ongoing
- What we did
- Web design & development, pricing engine, order flow
- Live
- 1voicetech.com
- Site languages
- EN
- Plans with live pricing
- 4
- Seat bands in the price matrix
- 3
- Service lines, each with its own page
- 8
Overview
1Voice is a US provider of cloud phone systems for business, in operation since 2014. We designed and built its site around the way buyers shop for telephony — by plan, billing period and team size — with a price that updates as they choose, a page for each of eight service lines and an order flow that starts with picking a phone number.
- 01Plan4 plans, monthly or annual
- 02Seats3 seat bands
- 03Numbernew, toll-free or your own
- 04Salesone lead with plan and number
- Plans
- Features
- Discount rules
- Plan cards
- Price matrix
- 46-row comparison
- Plan pages
−15% for annual prepay and −3–5% by team size are applied in the browser as the controls move.
01 — Challenge
Telephony pricing is a matrix: four plans, monthly or annual billing, and volume discounts that change with team size. Hiding it behind 'request a quote' loses buyers before they see a number, while printing every combination turns the page into a spreadsheet. The catalog around it is just as wide — eight services, nineteen solution pages, phones, headsets and apps.
02 — What we built
We put the whole price list into the page: plans, features and discount rules load with it, and the browser applies the annual-prepay and team-size discounts the moment a control moves. The comparison table is built from the same plan and feature records the 1Voice team edits in the admin, and every plan, service and solution has its own page. 'Buy Now' opens an order wizard that holds a real number from the carrier's inventory, or keeps the customer's own.
03 — Result
Buyers see a per-user price on the first screen — Core from $16.96 on annual billing — and can narrow it to their team size without a call. Requests reach the sales team with the chosen plan and phone number already attached, and existing customers are one click from the portal.
The price matrix
Office or Call Center, monthly or annual, 1–4, 5–19 or 20+ users: the page applies a 15% annual-prepay discount and a 3–5% volume discount in the browser, so the price changes the instant a control moves. Office plans list at $19.95, $27.95 and $34.95 per user before discounts.
- Office and Call Center plan sets behind one switch
- 15% off for annual prepay, 3–5% off by team size
- 46-row feature comparison for the office plans
Contact Center plan
Contact Center is sold as a plan of its own — $38.21 per user on annual billing — with queues, call-backs, CRM routing, real-time agent monitoring and scheduled reports. Like every plan, it has a page with its own billing toggle, a feature tour and a link back to the full comparison.
- Queues with call-backs and real-time agent monitoring
- CRM routing, quality monitoring and scheduled reports
- Dialer add-on and virtual conference rooms
Service lines and solutions
Eight services sold next to the phone system — from SIP trunking and business SMS to faxing, security cameras and home automation — each get a page of their own. Nineteen solution pages cut the same offer by need, by industry and by company size.
- Cloud phone, SIP trunking, international calling, business SMS
- Three ways to fax, security cameras, networking, home automation
- 19 solution pages by need, industry and company size
Order wizard
'Buy Now' opens a short wizard instead of a quote form. The buyer gets a real local number held from the carrier's inventory — or switches to toll-free, or keeps their own — then sets the team size, and the request reaches 1Voice with the plan and number attached.
- New local or toll-free number, or keep the current one
- Numbers picked by state and area code, held on confirmation
- Plan, number and seat count sent to sales as one lead
Key decisions
- Plans, features and discount rules ship inside the first HTML response, so the price matrix resolves in the browser without an API call.
- The comparison table is built from each plan's feature IDs, so a plan edited in the admin updates the cards, the matrix and the plan page together.
- One Laravel codebase serves the marketing site, the customer portal, the help center and the admin, routed by subdomain.
- The sitemap is generated from the plan, product, service, solution and article tables, so a new page is listed without a deploy.
